Infrastructure Engineer

At IMC, technology is at the core of everything we do, and how we build and maintain our user space infrastructure is key to our global success. Our Operations Engineering team designs, automates, and scales the systems that power our workstations, tools, and user environments across our Windows environment. As a Infrastructure Engineer, you will play a crucial role in advancing automation, streamlining workflows, and ensuring our user environment is secure, performant, and futureproof.

This role requires a strong expertise in the Windows platform across both server and desktop environments, with proven experience in virtualization and large-scale device management. We offer an environment that allows you to broaden and deepen your IT knowledge and skills, with access to best in breed tools, frequent training and a culture of knowledge sharing

Your Core Responsibilities: 

• Engineer, maintain, and evolve user environments in Windows ensuring high availability, performance, and seamless user experience that scales into the future.
• Act as a subject matter expert across key MS server technologies including Active Directory, Microsoft 365 and DFS.
• Design, manage, and optimize VMware environments, ensuring resilient virtualization infrastructure that supports scalability and high availability
• Build automated workflows using PowerShell and/or Python and integrate third-party tools via APIs to reduce manual workflows.
• Support and extend mobile device management (MDM) capabilities with platforms such as jamf and Intune.
• Design and implement monitoring and alerting solutions using Grafana, Prometheus, and other observability tools.
• Collaborate with colleagues across APAC, Europe, and US to deliver a consistent user and admin experience.

Your Skills and Experience: 

• 6+ years of experience as a Systems Engineer in enterprise or high-performance environments.
• Strong problem-solving abilities with the capacity to zoom out, assess challenges from multiple angles and propose smart, practical solutions.
• Deep expertise in Windows infrastructure
• Strong experience managing VMware infrastructure, including deployment, performance tuning, and troubleshooting in enterprise-scale environments.
• Good working knowledge of networking fundamentals with the ability to troubleshoot and collaborate effectively with network specialists.
• Experience automating workflows using PowerShell, Python, or low/no-code solutions, including integrating with third-party systems via APIs.
• Knowledge of MDM tools (jamf/Intune) or a willingness to upskill in this area
• Experience with MacOS and AWS is a plus.